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Customer Care
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Available Hours (PST)
Mon-Fri from 6am - 6pm
Sat-Sun from 8am - 5pm
To contact us by mail, direct correspondence to: ConsumerInfo.com, Attn: Customer Care, PO Box 2390 Allen, TX 75013. You can also email us at support@freecreditscore.com
Frequently Asked Questions
- The site says I got an alert, but I don't remember receiving it. What happened?
- What should I do if there's something on my credit report that hurts my credit score?
- How do I turn off text message alerts?
- How often do you refresh my credit report?
- How do I cancel my membership?